RMV Enforcing a "No Walk-In Policy"

Want some more bad news regarding RMV services? Keep in mind they already closed many locations!

Effective Friday, March 27th, the RMV will be enforcing a strict no walk-in policy at its eight Service Centers open to the general public!

The only transactions that will be processed at service centers are those that require an in-person transaction, including Commercial Driving Licenses or Permits (CDLs / CLPs), some new registrations, out of state conversions and new Mass IDs. Customers who need to complete these transactions will be required to make an online appointment reservation, and customers arriving without an appointment will be asked to leave and make an appointment online to return at a future date.

Appointment reservations can be made online at www.Mass.Gov/RMV in the myRMV Online Service Center under “Make or Cancel a Reservation.” Customers who make an appointment will be sent a confirmation email that they should be prepared to show on arrival at their designated time at a specific Service Center.

Customers who make an appointment are advised to arrive on time and prepared for their visit at their selected location, and will be sent a confirmation email that they should be prepared to show on arrival. Customers who do not have immediate needs for necessary and required in-person transactions should delay their visits and not visit a Service Center without an appointment. All customers are asked to not bring multiple individuals with them to assist with “social-distancing.”